Privacy Policy

Flat Head Studio OG (“we,” “us,” “our”) built Deadly Delivery (“the game,” “service”) as a commercial app.
We respect your privacy. This Privacy Policy explains how we collect, use, and disclose your personal data in line with the EU General Data Protection Regulation (GDPR).
We will not use or share your information with anyone except as described in this Privacy Policy unless required by law.
If you have questions or comments about this privacy policy, contact us at support@flathead-studio.com.
This policy was last updated on 19 November 2025.

Responsible Party

• Flat Head Studio OG
• Seidlgasse 21
• 1030 Vienna, Austria
• email: support@flathead-studio.com

Categories of Personal Data We or our Processors Process

Data You Provide Directly

• Name
• Email address
• Discord handle (if voluntarily submitted for support)

In-Game Identifiers (Unity)

• User ID
• Player name / username
• Session identifiers

Multiplayer & Networking (Unity)

• Lobby metadata
• Lobby join codes
• Allocation IDs
• IP address
• Connection information
• Relay routing data

Voice Chat (Photon Voice)

• Pseudonymised voice session token
• Real-time voice data (transmitted but not stored)

Unity Authentication (Unity)

• Player ID
• Authentication tokens (short-lived)
• Authentication data such as Player ID and Unity-generated tokens (we do not receive or store passwords)

Cloud Diagnostics (Unity)

• Crash logs
• Device information (e.g., model, OS version)
• Application logs
• Device identifiers used for crash grouping

Cloud Save (Unity)

• Gameplay save data
• Progress and configuration settings linked to Player ID

Certain data (such as authentication data and networking information) is required to use the online features. Support-related data is voluntary

Purposes of Processing

• Multiplayer setup and matchmaking
• Authentication and identity management
• Real-time voice communication
• Network routing and connectivity
• Crash diagnostics and technical support
• Security, abuse prevention, and fraud management
• Saving and restoring gameplay progress

Legal Bases for Processing

Contract Performance (Art. 6(1)(b))

Required to provide multiplayer services, enable authentication, and support game features and progression.

Legitimate Interests (Art. 6(1)(f))

Ensuring a secure, stable, and fair game environment, including preventing abuse or cheating, detecting technical issues, and protecting service integrity.

Consent (Art. 6(1)(a))

Applies where you voluntarily provide data, such as contacting support. Voice chat is a contractual feature.

Legal Obligations (Art. 6(1)(c) GDPR)

Covers processing necessary to comply with statutory requirements to which we are subject.

How We Use Your Data

• Multiplayer session setup.
• Authentication and player identity management.
• Real-time communication and gameplay.
• Crash diagnostics and technical support.
• Abuse prevention and moderation.
• Saving and restoring your game progress.

Retention

We retain personal data only for as long as it is needed to operate the game, ensure its security, fulfill our contractual or legal obligations, or support legitimate purposes directly connected to its functionality. We determine appropriate retention periods by considering the type of data involved, the purpose for which it is processed, the technical requirements of our systems, applicable legal obligations, and the need to maintain a secure and reliable game environment.

International Transfers

Unity and Photon may process data outside the EU, including the United States. That is used to provide multiplayer functionality. Safeguards such as Standard Contractual Clauses are applied to protect your rights. You may request more information about these safeguards by contacting support@flathead-studio.com.

Your Rights

You have the right to:

• Access, rectify, or erase (delete) your data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.
• access information about whether automated decision-making, including profiling under Art. 22(1) and Art. 22(4) GDPR, is carried out, and—if it is—meaningful details about the underlying logic and the potential significance and consequences of such processing for the individual
• Lodge a complaint with a Data Protection Authority.

We respond to requests within one month. Contact: support@flathead-studio.com. You may be asked to provide information to verify your identity before we process your request.

Third Parties

For details on third-party processing, see:

• Meta Privacy Policy
• Photon Voice Privacy Policy
• Unity Privacy Policy

Controller/Processor Roles

Flat Head Studio OG is the controller of your personal data. Unity Technologies and Photon act as processors for the services you use, processing data on our behalf to provide multiplayer, authentication, and voice services.

Children’s Privacy

Deadly Delivery is not directed to children under the age of digital consent under GDPR, which varies depending on national law. If you are under the age of digital consent under GDPR, parental or guardian consent may be required.

Updates

We may update this policy. Changes will be posted in-game and on our website.